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FAQ

What areas do you serve? Parkside Paws is based on the Upper West Side, near Central Park, and serves the surrounding neighborhoods including the Upper West Side, Upper East Side, Uptown and Downtown

Do you walk multiple dogs at once? No, we only walk single dogs or dogs from the same household to ensure personalized care and attention.

Are you insured? Yes, Parkside Paws is fully insured for your peace of mind.

What areas do you serve? Parkside Paws is based on the Upper West Side, near Central Park, and serves the surrounding neighborhoods including the Upper West Side, Upper East Side, Uptown and Downtown

What if my dog has special needs or behavioral quirks? We have years of experience with dogs of all sizes and temperaments and are happy to discuss any special needs during the meet-and-greet.

How do I book a walk or run? Booking is easy! Use our online scheduling system to choose a time that works for you.

Will I get updates during or after my dog’s walk? Absolutely! After each walk or run, you’ll receive photos and a tracking update of the route.

What happens in bad weather? We adjust our activities to keep your dog safe and comfortable, whether it’s rain, snow, or heat. We’ll discuss your preferences for these situations in advance.

What’s included in the free meet-and-greet? The meet-and-greet lets us get to know your dog’s personality and routine, ensuring the perfect experience for them.

Can I cancel or reschedule a booking? Yes, we understand plans can change. Please refer to our cancellation policy for details on rescheduling.

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